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Dinesh Malpani

Dinesh Malpani

“With Vin eRetail, we were able to achieve some fantastic SLAs, we were able to have 95% fill rates of our FMCG products, we were able to achieve 98.5% line item fill rates for orders and we almost had 99% on-time delivery; because of our timely picking, packing and shipping, these made our customer experience and dependability of order delivery on time, a scoring point with our customers. The best part which I like about Vinculum is their ability to stand by the client through thick and thin, to adapt and ensure that solutions are being given to all problems.” – Dinesh Malpani, urDOORSTEP