12:00 PM IST
About the Personalization in Retail and eCommerce
Personalization is changing how retailers and brands reach, interact with, and utilize data from customers. Customization is the future of retail and future of retail marketing.
Let’s hear out our expert panelists on how personalization is transforming retail and eCommerce.
Topics that we would cover
- AI-led commerce and the human touch it brings
- 360 degree Retail enablement with conversational commerce
- Omnichannel presence and it’s impact in sales and cx
- Rise of eCommerce, nuances of online buying and personalization as a growth driver
- Marketers have been using segmentation for a long time – how is personalization different from segment based marketing?
- eCommerce relies on discounts and offers to attract traffic – how can digital leaders drive profitable growth?
- How can a retailer make the business case for personalization?
- How does personalization change the experience for the consumer or shopper?
- Some innovative applications and use cases of personalization
Who should attend?
Brands, Retailers and Sellers
SPEAKERS & HOST
WEB PANEL DISCUSSION
Re-Thinking Personalization in Retail and eCommerce
Let’s hear out our expert panelists on how personalization is transforming retail.