Scaling 3PL Fulfillment with Tech-Driven Precision for DTDC

The challenge and how Vinculum helped

Facing fragmented systems and manual dependencies, DTDC struggled with real-time visibility, seamless order flow, and efficient warehouse operations. Managing millions of orders across diverse partners, the courier giant needed a single backbone to unify its logistics ecosystem.

Vinculum’s solution, Vin OMS, centralized order orchestration while Vin WMS streamlined warehouse workflows, ensuring accuracy and speed at scale. Direct integration with core systems eliminated silos, enabling real-time data exchange and reducing errors. With automation across order allocation, picking, packing, and dispatch, DTDC achieved faster turnaround times, stronger SLA adherence, and a significant reduction in manual effort—empowering the business to deliver reliable, on-time logistics in an increasingly demanding market.