120k+ Orders. 6x Faster Fulfilment. One Platform - the Hg World Success Story.

The Challenges and How Vinculum Helped

HG World operates a unique business — selling new & refurbished gaming consoles while also running India’s largest multi-brand repair ecosystem. Managing grade-based inventory (New/Used/Refurb/Repair/Scrap), returns, repairs, and warranty workflows manually made operations complex and error-prone.

Vinculum implemented OMS + WMS with grade-aware inventory control, multi-stage QC tracking, technician workflow traceability, and logistics automation — ensuring only validated “Good” stock was allocated for sale.

Today, HG World runs high-velocity fulfilment & repair operations with real-time transparency, supporting national-scale ecommerce growth.