5000+

Orders/week fulfilled

99.5%

Inventory accuracy

25%

Rise in client satisfaction

The Challenge and How Vinculum Helped

Olympia, a leading retail group, struggled with fragmented order flows, manual processes, and limited visibility across its online and offline channels. Scaling operations became increasingly complex as customer expectations for speed and omnichannel flexibility grew.

Vinculum implemented Vin OMS to centralize order management, unify inventory visibility, and automate fulfillment processes across Olympia’s ecosystem of stores, warehouses, and online marketplaces. With seamless integration to existing systems, Olympia eliminated manual errors, improved SLA adherence, and accelerated order processing. The result was streamlined operations, faster fulfillment cycles, and an enhanced omnichannel experience that drove customer satisfaction and sustainable growth.

product

What’s in the Case Study?

  • Customer background and the challenges that the customer faced
  • Project deliverables explaining the solutions implemented by Vinculum
  • Business outcomes after successful implementation of the product
  • Results and functional benefits achieved by the customer
Olympia---Cover-Mockup