95%

Improvement in Data Accuracy

80%

Reduction in Manual Effort

75%

Less Time for Configuration Updates

The Challenge and How Vinculum Helped

PUMA, one of the world’s leading sportswear brands, needed a robust omnichannel backbone to unify its fast-growing online and offline presence in India. With fragmented order flows, limited real-time inventory visibility, and manual bottlenecks, ensuring a consistent customer experience across stores, warehouses, and marketplaces was a challenge.

Vinculum implemented Vin OMS and Omnichannel solutions to centralize order management, automate fulfillment, and enable endless aisle capabilities for PUMA stores. Real-time stock synchronization empowered staff with full visibility, while integrated workflows streamlined allocation, invoicing, picking, and returns. The result was faster fulfillment, reduced manual effort, and a seamless shopping experience across channels—helping PUMA deliver on its promise of speed, performance, and customer satisfaction.

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What’s in the Case Study?

  • Customer’s background and the challenges that the customer faced
  • Project deliverables explaining the solutions implemented by Vinculum
  • Business outcomes after successful implementation of the product
  • Results and functional benefits achieved by the customer
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