Smarter Operations. Faster Deliveries. 97% Accuracy - the Soul Works Success Story

The Challenges and How Vinculum Helped

As Soulworks scaled across online marketplaces and D2C channels, manual warehouse operations created fulfilment delays, stock inaccuracy, and limited traceability — especially across QC, returns, and kitting workflows. Inventory couldn’t be tracked at bin-level or condition-level, and FIFO rotation wasn’t automated — increasing operational risk and cost.

Vinculum implemented Vin OMS + Vin WMS to digitize the complete fulfilment lifecycle — from GRN, QC, binning, picking, packing, dispatch, and returns — with scan-based execution, FIFO automation, bin-level stock governance, and structured returns workflows.

This enabled real-time stock accuracy, faster dispatch cycles, and complete SKU traceability, dramatically improving operational efficiency and fulfilment reliability.