10x

Increase in weekly order volume

40%

Faster order processing time

100%

Automated returns reconciliation across Lazada and Zalora

The Challenge and How Vinculum Helped

Yusen Logistics, a global supply chain and logistics leader, faced challenges in managing complex, high-volume operations with fragmented order and warehouse workflows. Manual dependencies slowed processing, limited real-time visibility, and made it difficult to meet growing SLA commitments.

Vinculum implemented Vin OMS and Vin WMS to centralize order management, automate warehouse processes, and provide a unified view of inventory across clients, warehouses, and channels. With seamless system integration and automated allocation, picking, and dispatch, Yusen reduced errors, accelerated turnaround times, and improved SLA adherence. The result was greater efficiency, scalability, and customer satisfaction—helping Yusen strengthen its position as a trusted logistics partner worldwide.

ertail (1)

What’s in the Case Study?

  • Customer’s background and the challenges that the customer faced
  • Project deliverables explaining the solutions implemented by Vinculum
  • Business outcomes after successful implementation of the product
  • Results and functional benefits achieved by the customer
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