Supercharge Your Retail Strategy with Endless Aisle

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In today’s competitive retail landscape, staying ahead of the curve is essential. Store space is limited and while the retailers look to optimize the inventory in the store, they look for efficient ways in which they can make the long tail of products available to the customer and have visibility into their inventory even when it is not available in the store. The answer: Vin Endless Aisle.

Let us see how an endless aisle solution can help with the objective of making the long tail of products readily available to the store staff and also the customer who walks into the store.

Addressing the key problems

Retailers face a competitive environment and a lot of challenges. These include:

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1. Product Availability is limited to the physical inventory in the store:

The assortment available in the store is limited to the physical space in the store and while strategies exist to ensure the in-demand products are stocked in adequate quantities, it is nearly impossible to have every item that a potential customer might need in every store or sales channel.

2. Inefficient Inventory Management:

Traditional store systems are likely to show the inventory available in the store but not have visibility of the same product or a similar product desired by the customer at a different store or warehouse. This situation might end in a lost sale and a dissatisfied customer. For example, in fashion, it is nearly impossible to have every size, style, or color, or fit desired by a customer in the store.

3. Loss of Revenue:

Without access to a broader product catalog, retailers miss the chance to upsell or cross-sell an item that is not available in the store, and this can result in a lost sale.

4. Negative Client Experience:

Shoppers expect to buy a product of their choice when they want and where they want. This is a challenging proposition since every item that is available in the product catalog cannot be physically stocked in the store and when options don’t exist to find and deliver a product that a customer desires, it results in a negative experience for the customer.

An endless aisle solution, such as Vin Endless Aisle, solves these problems by showing the long tail of products available to the customer and helps the store representative find the product the customer desires and get it delivered to the customer according to their preference whether it is at their home or a nearby store or a lock box nearby.

 

Enhance customer experience with Vinculum Endless Aisle

Enhance customer experience with Vinculum Endless Aisle

Vinculum Endless Aisle can help in expanding the range of products available for sale and ensuring customer satisfaction.

1. Expanded Sales opportunities 📈

Retailers adopting an Endless Aisle solution report up to 15-20% more sales by offering customers an assortment that exceeds the physical inventory in the store and an expanded list of products for sale without having to physically stock them.

2. Digital Transactions, Less Manual Handling

Since store associates can place orders for even items that are not in the store’s inventory but available with a vendor provided the vendor’s inventory is integrated with Vin OMS. Orders are placed when the customer is in the store and payments are collected immediately. Inventory turns can be increased and premium space in the store can be dedicated to in-demand products and fast-moving items.

3. Direct Shipments to Customer

Orders placed through Endless Aisle are often fulfilled directly from a warehouse to the customer, bypassing the store. By offering additional choices of products that matter to the customer, it is possible to increase customer satisfaction.

4. Retain More Customers

Stores using Endless Aisle experience a 20% higher customer retention rate. Shoppers love the ability to find the exact product they want—even if it’s not physically in stock.

 

Endless Aisle key features

Addressing the key problems

1. Vinculum’s Endless Aisle solution can integrate to:

  • ERPs
  • ecommerce front ends
  • POS products
  • payments gateway

to make product information accessible and make the sales process painless and efficient.

2. Vinculum’s Endless Aisle solution can integrate to loyalty platforms such as Eazyrewards to make points redemption as payment.

 

Want to know how Vinculum’s Endless Aisle can help your business? Click here to contact us.

Written by:
indu indu

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