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Succeeding in the Omni-Channel Era of Retailing

Succeeding in the Omni-Channel Era of Retailing

  • Rising Expectations of today’s customers
  • Critical Elements for Omni-Channel readiness
  • Strategies to Succeed in Omni-Channel Planning & Execution
  • Case Study: How One of the largest bookstores in South East Asia revamped their business for Omni-channel readiness
  • Case Study- How one of the most dynamic Retail Chains placed their Stores at the Centre of their Supply Chain
  • Case Study- How one of the world’s Largest  Retail Chains achieved improved revenues & customer experience through consistent Product Information across channels
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